Opinions & Columns

Good to Great Dealership Flywheel — Leveraging Leadership

Coping with COVID-19 – Be Scared & Be Calm

The COVID-19 pandemic has been called a “black swan,” a metaphor for an extremely rare event that is unforeseen, but which can have enormous impacts. Examples of black swans were the 9/11 attacks which had bad impacts, and the development of the internet which has had a generally good impact.
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George Russell
Leadership Lessons

Build a Strong Culture & Leverage Vital Processes

“Culture eats strategy for breakfast” — a quote attributed to management guru Peter Drucker defines the core idea of this spoke. The best plans fail without a strong culture to support them. On the flip side a strong culture means your dealership is more likely to overcome setbacks and changes even without a strong strategy.
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Lessiter
To the Point

2020 Challenges Require Steadfast Commitment

There are things within our control in this business (effort, commitment and focus to name a few), and many things that are not. If we needed any reminders, we’ve found them recently: trade wars, the Covid-19 pandemic, falling stock and commodity prices, including trading halts. And then there’s the familiar yet always unpredictable face of Mother Nature.
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Lessiter
To the Point

2020 Challenges Require Steadfast Commitment

There are things within our control in this business (effort, commitment and focus to name a few), and many things that are not. If we’ve needed any reminders, we’ve found them recently: trade wars, Covid-19 pandemic, and falling stock and commodity prices, including two trade halts. And then there’s the familiar yet always unpredictable face of Mother Nature.
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