Kevin Depies, sales and management with Ritchie Implement (3-store dealer in Wis.), talks about the importance of keeping a sense of urgency up with employees to ensure the highest level of customer service among all of the locations.

This video is sponsored by CDK Global Heavy Equipment.



To read more about how Ritchie Implement earned the top honor in the 2015 Farm Equipment Dealership of the Year in the Over $75 Million in Annual Revenue category, click here.

The 21-part 2015 Farm Equipment Dealership of the Year video series is sponsored by CDK Global Heavy Equipment, a leading provider of management software for equipment dealerships throughout North America.

For more information about CDK Global Heavy Equipment, visit their website.