Items Tagged with 'service'

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Pre-Selling Your Entire Dealership

Agriteer’s Edmund Byne presents a case study that shows how pre-selling is about more than just moving equipment
Edmund Byne, director of sales for AGCO dealer Agriteer, discusses a case in which an Agriteer location failed to close the pre-sale of a tractor but did impress the customer with its ability to service and support its equipment.
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Claas of America Expands to Include On-Site Training Facility in Omaha

Claas Academy will accommodate a growing curriculum offered to dealers and employees.
Claas of America today formally opened the all-new 20,000-square-foot Claas Academy training facility. Located adjacent to the Claas of America headquarters and manufacturing plant in Omaha, the state-of-the-art facility will host on-site and virtual training for the Claas dealer network. 
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Conversations in Ag

Kentucky Grain Producer and Case IH Dealer Discuss Farm Equipment Brand Loyalties

Kentucky grain producer Joe Sisk and Jeff Morgan, H&R Agri-Power (Case IH dealer) share views into each other’s world and why they have not yet consummated a high-ticket deal for Sisk’s 5,000-acre operation, which remains 100% green on combines and tractors. As soon as they sat down, Sisk (45) reminded Morgan (53) that he’d been his tractor engine instructor in 4H 33 years earlier. Morgan remembered the class and the curriculum (“intake, compression, power and exhaust”) but hadn’t realized Sisk had been in the class.
Kentucky grain producer Joe Sisk and Jeff Morgan, H&R Agri-Power (Case IH dealer) share views into each other’s world and why they have not yet consummated a high-ticket deal for Sisk’s 5,000-acre operation, which remains 100% green on combines and tractors. As soon as they sat down, Sisk (45) reminded Morgan (53) that he’d been his tractor engine instructor in 4H 33 years earlier. Morgan remembered the class and the curriculum (“intake, compression, power and exhaust”) but hadn’t realized Sisk had been in the class.
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Kanicki
To the Point

The Right to Tinker

Early last year a heated debate was instigated by a gentleman who was frustrated by his inability to help his neighbor who was having service and repair issues with his new tractor (“The Next High-Tech Battle in Ag,” Farm Equipment E-Watch, Feb. 10, 2015).
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Sponsored Content: Success in Shortline Machinery

Selling Shortline Machinery to Generate Trade-Ins — A Symbiotic Relationship

Big Equipment in West Havre, Mont., has found the key to selling shortline machinery is being able to take trade-ins and provide personal service and support.
Big Equipment in West Havre, Mont., has found the key to selling shortline machinery is being able to take trade-ins and provide personal service and support.
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