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Top Tips for Customer Training: For Both the Farmers’ & Dealers’ Benefit

The manager of Agri-Service’s separately-branded precision farming arm shares tips for their top-performing customer training sessions — ones that farmers don’t want to miss.
By Cody Searle posted on April 7, 2018 | Posted in Best Practices, Department Management, Precision Ag Sales & Service
I recently talked to industry people about their thoughts on customer training. One response was that customer events are a “necessary evil;” that customers expect it, so we do it. Another said, “We do them, but we don’t feel like we get anything in return from them.” And another said, “Our customers don’t remember anything that we teach them so why do them — what’s the point?”
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Case IH Dealer Network Series Update

A Look at Case IH Network of Tomorrow

Part 6: In the final installment of this Farm Equipment series, Case IH executives share a forward-looking view of their network of tomorrow, and how they can help dealers who wish to consolidate.
By Mike Lessiter posted on March 14, 2018 | Posted in Manufacturer & Dealer Issues, Manufacturer News
In a mature industry like farm machinery, consolidation has become something we need to deal with ... just like death and taxes. It’s very much like Darwinism and survival of the fittest. It’s not popular with some dealers, manufacturers nor farmers, but this business is “adapt or die.”
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13th Annual Awards Program Recognizes Industry’s Top Dealers

Valley Truck & Tractor & Ellens Equipment earned the industry’s top honors as Farm Equipment’s 2017 Dealership of the Year.
By Farm Equipment Staff Report posted on July 15, 2017 | Posted in Best Practices
Now in its fourth year, the downturn in the ag economy has presented farm equipment dealers with numerous challenges. But, the best of the best have risen to the occasion and found ways to face those challenges head on.
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To The Point: Make Room for Creative Destruction

By Mike Lessiter posted on July 15, 2017 | Posted in Best Practices, Manufacturer & Dealer Issues, Manufacturer News
Reflecting on the Dealership of the Year Alumni Group, and the manufacturer rankings, it’s clear that best in industry achievements don’t happen by accident. Rather, they get into the conversation of “best” through a refusal to be mediocre, or “good enough to get by.” One can argue a company can’t get there unless it first engages in honest self-reflection, with a well-polished mirror.
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From the Desk of Mike Lessiter

Make Room for Creative Destruction

By Mike Lessiter posted on July 3, 2017 | Posted in Best Practices, Manufacturer & Dealer Issues, Manufacturer News
Reflecting on the Dealership of the Year Alumni Group, and the manufacturer rankings, it’s clear that best in industry achievements don’t happen by accident. Rather, they get into the conversation of “best” through a refusal to be mediocre, or “good enough to get by.” One can argue a company can’t get there unless it first engages in honest self-reflection, with a well-polished mirror.
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Farm Equipment

Farm Equipment's Dealership Minds: Vanderloop Equipment, Profile of a Successful Dealership

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Yetter Farm Equipment

Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
Machinery Scope

Machinery Scope

At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
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Finance Scope

Finance Scope is able to provide the best financing opportunities for equipment dealers and customers through a diverse mix of lending companies under one single platform. Our large group of lenders, allows for competitive rates regardless of credit scores. Additionally, dealers and customers have access to the industry’s best expertise surrounding finance and lease structures, for all purposes, within the agricultural and construction industries. We provide all of this into one online platform to provide our customers with the best available tailored finance solution for their equipment.
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