Items Tagged with 'employee engagement'

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Preparing for M&A Success – Part 3

Assess Dealer Culture & Values To Ensure Success After a Transition

Organizational expectations & clear communication can foster a positive dealership culture that will ensure employee retention after a transition
In any merger or acquisition, the focus is often on the financial and legal parts of a transition. From a strategic perspective, this ensures a dealership is sound and operational and can include establishing leadership, organizational charts and other business systems necessary after a transition.
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Bill Hoeg
Leadership Lessons

Got Engagement?

I often see the lack or fear of delegation when working with dealers. Usually, it’s because the owner/leader is a “Doer” and feels it takes too long to get things done or doesn’t feel comfortable in managing or developing their people.
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Precision Farming Dealer Summit 2022 Recap

Shared Values & Vision are Vital to Maintaining Employee Engagement

Consultant and former dealer Tim Norris emphasizes the importance of having cohesive, well-resourced teams for organizational success.

Tim Norris has learned through experience that one of the best ways to generate employee buy-in and maintain high levels of staff motivation is by cultivating a shared vision.


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SATISFYD Announces 2022 Top Dealers

Best-Performing Dealers in Customer and Employee Ratings Recognized in Annual Awards

The SATISFYD Top Dealer Awards recognize dealers that exceed industry benchmarks for customer satisfaction, employee ratings and online review scores.


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Wider World of Business

Why Teaching Employees Your Company Financials Is A Winning Formula

In many businesses a wide gulf exists between ownership and the workforce, a disconnect that can leave employees feeling undervalued and wanting to leave. The high cost of replacing them means it’s important to find ways to retain the best performers, and studies show that transparency and education from the top can be a solution, boosting employee engagement and motivation.
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People & Profits

The ‘Value’ of Relationships

Under our 2018 theme of ‘Developing Human Capital,’ this article focuses on the right perspectives and practices to develop and engaged employees who create repeat customers profitably. It is written by one of my Machinery Advisors Consortium Colleagues, Bill Hoeg. — George Russell

Why do car dealers get less parts and service business after the warranty expires? Why are there so many independent repair shops to fix your car?


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George_Russell_Bill_Hoeg
People & Profits

The ‘Value’ of Relationships

Under our 2018 theme of ‘Developing Human Capital,’ this article focuses on the right perspectives and practices to develop and engaged employees who create repeat customers profitably. It is written by one of my Machinery Advisors Consortium Colleagues, Bill Hoeg. — George Russell

Why do car dealers get less parts and service business after the warranty expires? Why are there so many independent repair shops to fix your car?


Read More

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