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Articles Tagged with ''customer service''

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Special Report

Young Growers Expect High Levels of Customer Service from Dealers

Although millennial growers may have different goals or approaches than farming veterans, they still want the same thing: excellent customer service and functionality.
By Sarah Hill posted on August 31, 2020 | Posted in Best Practices
As more young farmers are stepping into decision making roles in family farming operations, dealers will have to adjust how they interact with millennial customers.
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Wider World of Business

Practicing the No-Surprises Rule

October 18, 2019 | Posted in Best Practices
Source: SmartBrief
Unless it’s a birthday party, marriage proposal or a public display of gratitude by a boss, most of us don’t like to be surprised. Some don’t even like to be surprised with those three happy events! What about unhappy or negative events, situations or circumstances in the workplace?
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Sauder
Conversations with Ag Equipment's Entrepreneurs

How Gregg Sauder Built 360 Yield Center 1 Step at a Time

The following is the full interview between Farm Equipment editor Mike Lessiter and Gregg Sauder – the founder of two revolutionary ag technology companies, Precision Planting which was launched in the early 1990s and later sold to Monsanto, and his current venture, 360 Yield Center.
October 15, 2018 | Posted in Product Innovations & Introductions, Manufacturer News
The following is the full interview between Farm Equipment editor Mike Lessiter and Gregg Sauder – the founder of two revolutionary ag technology companies, Precision Planting which was launched in the early 1990s and later sold to Monsanto, and his current venture, 360 Yield Center.
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2018 Dealership of the Year: Greenland Equipment

Using Regular Meetings to Establish a Clear Direction

July 13, 2018 | Posted in Best Practices, Department Management, Dealer News
Arther Lepp, General Manager of Greenland Equipment (Farm Equipment’s 2018 Dealership of the Year), talks about how he uses regular meetings to check in with his team and establish a clear direction for the dealership. Not only does this improve customer service, it also cultivates employee buy-in and a more engaging company culture.
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Yetter Farm Equipment

Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
Machinery Scope

Machinery Scope

At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
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Finance Scope

Finance Scope is able to provide the best financing opportunities for equipment dealers and customers through a diverse mix of lending companies under one single platform. Our large group of lenders, allows for competitive rates regardless of credit scores. Additionally, dealers and customers have access to the industry’s best expertise surrounding finance and lease structures, for all purposes, within the agricultural and construction industries. We provide all of this into one online platform to provide our customers with the best available tailored finance solution for their equipment.
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