Don Zajac
Years with Operation: 40-plus years
Role: Manages the service department at Kern Machinery’s Buttonwillow, Calif., store.
James Boel
Years with Operation: 5 years
Role: Manages the service department and field service program at Kern Machinery’s Delano, Calif., store.
PROFILE
Creating Partnerships with Customers Through Service
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VIDEOS
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Specialty Equipment Poses Unique Challenges for the Service Department
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High-Use Tractors and Implements: Consulting on Service Needs
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How to Encourage Preventative Maintenance
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Interacting with a Farmer to Prescribe Equipment Solutions
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What Keeps a Service Manager Up at Night?
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More Dealership Minds Videos
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