The Dealership Minds video series is sponsored by Charter Software.


Don Zajac

Years with Operation: 40-plus years 

Role: Manages the service department at Kern Machinery’s Buttonwillow, Calif., store. 

James Boel

Years with Operation: 5 years 

Role: Manages the service department and field service program at Kern Machinery’s Delano, Calif., store. 

PROFILE

Creating Partnerships with Customers Through Service

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VIDEOS

Clayton Camp 01

Specialty Equipment Poses Unique Challenges for the Service Department

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High-Use Tractors and Implements: Consulting on Service Needs

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Clayton Camp 01

How to Encourage Preventative Maintenance

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Clayton Camp 01

Interacting with a Farmer to Prescribe Equipment Solutions

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Clayton Camp 01

What Keeps a Service Manager Up at Night?

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