Dealership Minds 2016: Kern Machinery
www.farm-equipment.com/articles/12420-profile-of-don-zajac-james-boel-service-managers-at-kern-machinery
Profile of Don Zajac & James Boel, Service Managers at Kern Machinery
January 25, 2016
Don Zajac
Years with Operation: 40-plus years
Role: Manages the service department at Kern Machinery’s Buttonwillow, Calif., store.
James Boel
Years with Operation: 5 years
Role: Manages the service department and field service program at Kern Machinery’s Delano, Calif., store.
PROFILE
Creating Partnerships with Customers Through Service
VIDEOS
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Specialty Equipment Poses Unique Challenges for the Service Department |
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High-Use Tractors and Implements: Consulting on Service Needs |
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How to Encourage Preventative Maintenance |
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Interacting with a Farmer to Prescribe Equipment Solutions |
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What Keeps a Service Manager Up at Night? |
