Dealer Modernization

ARTICLES

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New Dealer Facilities Optimize Customer Experience & Workforce Strength

Equipment dealers are upgrading their businesses by embracing the latest technology, focusing on the customer experience & leveraging space to attract & keep talent

Making the choice to modernize, upgrade or expand an equipment dealership is increasingly being seen as a necessary vs. nice option in an industry that has faced consolidation and growing competition. 


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Investing in the Future with Dealership Upgrades

5 dealers share details on facility updates that benefit service techs, customers & are designed with future growth in mind
The success of a dealership is, in large part, due to its employees, and as dealers outgrow their facilities, these 5 are focused on building a better environment for their technicians to ensure continued growth.
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Planning for Growth Key to Designing Successful New Facilities

Messick Farm Equipment, Mt. Joy, Pa., used a 4-year planning and construction process to design and build a modern, comfortable new headquarters.
When a farm equipment dealership decides to build a new headquarters, it is no easy decision. It requires many internal discussions and years of planning, with the ultimate goal of better serving customers both now and in the future.
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Dealership Modernization

New Facilities Focus on Customer Experience

3 dealers share the specs of their latest building projects and how they designed the new buildings to better serve both customers and staff.
When farm equipment dealers renovate their facility or build a completely new store, there are usually two main goals. First, create an environment that is appealing to customers and is easy for them to get what they need, whether it’s parts, finding the service department or buying new wholegoods. Second, create a facility that attracts potential employees and makes it easy and efficient for the dealership’s current employees to do their jobs.
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Dealership Modernization

Building a Better Dealership

3 dealerships share how they conquered a new build, expansion and remodeling projects to improve the customer and employee experience.
A fire, a divided dealership and limited space were the challenges facing 3 dealerships who took on major construction projects to support their growth plans.
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