To complement this SHOWCASE’s report on what happens after the ink dries on a dealer acquisition (Dealer Acquisitions Report), I’d been exploring the major lines’ resources, checklists and protocols to help dealers integrate newly acquired stores. With the exception of John Deere (declined to participate), the majors supported the topic and cooperated with materials. Their viewpoint seemed a fitting introduction for this month’s “To the Point” column.
One could argue that nearly every dealer in North America will be on one side or the other of an acquisition in the years ahead. This report focuses on the first 100 days of integrating a new store into another dealership group following an acquisition, and what it take to successfully meld one organization’s culture into another with a minimum or no loss of performance.
You know that you’ve got a complex subject when a canvassing of experts stirs up an array of answers to identical questions, even from professionals in the same organization.
Consultant Michael O’Connor stresses that an acquisition should have an “integration manager” to run point on a process that could take 3 months to a year.
Farm Equipment asked consultant Floyd Jerkins what specific advice he’d give a dealer on what to do in his first 100 days after inking a deal. To Jerkins, it’s about stabilization, integrating controls and processes, and addressing financial shortcomings.
When it comes to either buying or selling a dealership, when the deal is done, the parties on the different sides of the table say they all face the same set of challenges. How the issues are prioritized may differ if you’re the buyer or seller, but the concerns remain the same.
Davin Peterson joined California-based Kern Machinery Inc. (KMI) in April 2015 in advance of the acquisition of Hollingsworth Inc., a 3-store John Deere dealer group with stores in Ontario and Burns, Ore., and Weiser, Idaho, that would be renamed Camp Equipment.
Agriterra Equipment, an 8-store AGCO dealer in Alberta, was born out of an acquisition in 2013. Brian Taschuk started the dealership by acquiring Selmac Equipment, which was a 3-store operation. Since that initial acquisition, Taschuk has acquired another dealership every 6 months. Today, the dealership has grown to 8 stores. “We’re on a constant integration journey every month,” he says.
While Champlain Valley Equipment doesn’t have a script for acquiring another dealership, planning early and addressing challenges as they appear has led to six smooth dealership transitions for the company.
While Champlain Valley Equipment doesn’t have a script for acquiring another dealership, planning early and addressing challenges as they appear has led to six smooth dealership transitions for the company.
Because dealers have had a wide variety of experiences when it comes to handling matters following the acquisition of another dealership, there was little if any clear-cut consensus on one “best” approach to some of the biggest and most critical issues involved.
After more than a decade of rapid expansion, North Dakota-based Plains Ag has developed a successful — but still evolving — post-acquisition game plan rooted in honesty, tradition and productivity.
After more than a decade of rapid expansion, North Dakota-based Plains Ag has developed a successful — but still evolving — post-acquisition game plan rooted in honesty, tradition and productivity.
Dealers may want to downplay the significance of buying another dealership, but each acquisition is meaningful for the customers and employees who are involved.
As a farm equipment dealer, Zach Hetterick has had no direct involvement with acquiring another dealer. But from his unique perspective while he was a service manager, product manager and territory sales manager for Case IH, he has plenty of experience observing how acquisitions were handled.
One of the reasons some farm equipment dealers have avoided expanding their business operations to other locations is the lack of management talent to effectively oversee the integration of the two business cultures.
It’s been said that we learn far more from our failures than we do from our successes. This may be true, but dealers developing an integration plan for what will happen once an acquisition is complete can learn much from what other dealers have done right previously.
Many dealers who have managed to successfully integrate an acquired dealership into their businesses have found some facet of process they would like to do over, given the opportunity. Here are some of do-overs shared in the Farm Equipment survey on strategies to integrate one dealership culture into another after an acquisition.
Responding to Farm Equipment’s survey on post-acquisition strategies, Lance Carlson of Quincy Tractor took the opportunity to compare starting a new farm equipment store location from scratch and acquiring an existing dealership.
How do you and your managers gain the work and commitment of your employees to perform well? How can you influence the behavior and performance of your people in positive ways?
The cover crop movement got a significant boost recently with the creation of the Soil Health Institute, an organization based in Research Triangle Park, N.C. It is focused on protecting and enhancing the vitality and productivity of farmland.
One could argue that nearly every dealer in North America will be on one side or the other of an acquisition in the years ahead. This report focuses on the first 100 days of integrating a new store into another dealership group following an acquisition, and what it take to successfully meld one organization’s culture into another with a minimum or no loss of performance.
How do you and your managers gain the work and commitment of your employees to perform well? How can you influence the behavior and performance of your people in positive ways?
To complement this SHOWCASE’s report on what happens after the ink dries on a dealer acquisition (Dealer Acquisitions Report), I’d been exploring the major lines’ resources, checklists and protocols to help dealers integrate newly acquired stores. With the exception of John Deere (declined to participate), the majors supported the topic and cooperated with materials. Their viewpoint seemed a fitting introduction for this month’s “To the Point” column.
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