And Now for the Good News…
You’ve seen the stats — dissatisfied customers will tell 8-10 people all about their pain, while positive experiences are shared only with 2-3 others.
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Farm Equipment's Dealership Minds: Vanderloop Equipment, Profile of a Successful Dealership
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Watch part two of an extended four-part video interview with Chris Heikenen in this episode of the “How We Did it” Docuseries.
Click here to watch Part 1.
Click here to watch Part 3.
Click here to watch Part 4.
Full Docuseries: farm-equipment.com/innovators-docuseries