Items Tagged with 'dealership culture'

ARTICLES

Making More Money When Times Are Tough: How Loyal Customers Can Help

By Dane Lee posted on May 8, 2024 | Posted in Best Practices, Operations & Finance

A personal connection with customers remains vital for mutual value. Check out these five considerations for building and maintaining brand and customer loyalty, brought to you by Ag Guard.

Preparing for M&A Success – Part 3

Assess Dealer Culture & Values To Ensure Success After a Transition

Organizational expectations & clear communication can foster a positive dealership culture that will ensure employee retention after a transition

By Maclaren Krueger posted on March 27, 2024 | Posted in Dealer Succession

In any merger or acquisition, the focus is often on the financial and legal parts of a transition. From a strategic perspective, this ensures a dealership is sound and operational and can include establishing leadership, organizational charts and other business systems necessary after a transition.

Leadership Lessons

Prepare for Turbulent Times by Protecting Your People

By George Russell posted on March 4, 2023 | Posted in Best Practices, Department Management

The Leadership Lessons here come from 3 overlapping ideas.

Connections with Younger Students Contribute to RDO’s Successful Recruitment Efforts

Recruiting program manager Andy Luikens suggests reaching out to local high schools, middle schools and elementary schools.

By Libby Wawzenek posted on October 1, 2022 | Posted in Best Practices

It’s not unusual for dealerships to partner with local colleges as a way to train and recruit new technicians to their service department.

Leadership Lessons

What’s the Distance From Your Boardroom to Your Breakroom?

By Russ Green posted on March 26, 2022 | Posted in Best Practices, Department Management

Remember when your dealership was a stand-alone operation? The distance from your boardroom to the breakroom was measured in feet. Now with acquisitions and expansion into big multi-location dealers, some of which span states, that distance is measured in miles.

Leadership Lessons: Creating a Customer Centered Culture – Lesson #1: The Objective is Repeat Customers

December 14, 2020

What have you learned since the Spring amidst the chaos of COVID-19? As a dealership leader, how will you apply those lessons to position your company to be relevant, sustainable and growing — how will you build your dealership’s momentum to move from good to great?

Dealership Minds

Building H&R Agri-Power’s Culture, Profitability

VP and COO Steve Hunt views his role as preserving H&R Agri-Power’s heritage along with building the effectiveness of its daily operations.

By Lynn Marcinkowski Woolf posted on February 4, 2020 | Posted in Best Practices, Operations & Finance

Steve Hunt holds a unique position at H&R Agri-Power of Hopkinsville, Ky., a 17-location employee-owned dealership. He’s vice president, chief operating officer, owner, son of the founder, father of a salesperson and a farmer. That vantage point helps him to be keeper of H&R’s culture and guardian of its profitability.

5 Types of Dealership Cultures

By Dr. Jim Weber posted on October 25, 2019 | Posted in Best Practices

Developing a professional culture based on unrelenting standards and high expectations is crucial for equipment dealers.

8 Factors for Cultivating & Promoting a Professional Culture of Excellence

By Kim Schmidt | Posted in Best Practices, Department Management

There are 8 factors that impact the dealership’s image. Five of them are internal and the other three are external. Together, these factors determine the image of your dealership and are thus directly tied to customer satisfaction.

Precision Farming Dealer Summit

Personalizing Precision Management is the Pathway to Professional Growth

Structure, training, support and progress are the foundations for developing a stable, reliable precision farming team.

By Jack Zemlicka posted on March 17, 2018 | Posted in Precision Ag Sales & Service

Employee turnover is a predicament most precision farming dealers will need to navigate through at some point. The average tenure of a precision farming specialist at a dealership is often cited as about 18 months.

Farm Equipment Videos

Titan International Expects Improvements on Back End of Year

In this episode of On the Record, brought to you by Associated Equipment Distributors, we take a look at Titan International’s 2024 results, and the tire manufacturers outlook for this year.

Top Directory Listings

Yetter Farm Equipment

Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.

Machinery Scope

At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.

Finance Scope

Finance Scope is able to provide the best financing opportunities for equipment dealers and customers through a diverse mix of lending companies under one single platform. Our large group of lenders, allows for competitive rates regardless of credit scores. Additionally, dealers and customers have access to the industry’s best expertise surrounding finance and lease structures, for all purposes, within the agricultural and construction industries. We provide all of this into one online platform to provide our customers with the best available tailored finance solution for their equipment.