Items Tagged with 'competitive advantage'

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Lessiter
To the Point

The Death of Service Expectations

I can carp with the best of ‘em when it comes to lousy customer service. For most of my life, I’ve believed I’m entitled (yes, I used that word) to a decent experience when handing over a buck in exchange for a product or service. And when I don’t get it, man, do I see red. Just ask my wife.
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Lessiter
To the Point

A Dose of Perspective

Perspective often comes when and where you don’t expect it, including faraway lands. Our staff returned recently from our 3rd Annual National Strip-Tillage Conference in Bloomington, Ill., which drew a crowd of 351 from 22 states and 4 countries. Among the international attendees were two farm managers who traveled from Thailand to learn how to leap-frog their operation forward (farm practices in Thailand, they say, lag the U.S. by 50 years). The pair found us via Facebook, and reached out ahead of time so we could help them arrange on-farm visits ahead of the conference.
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Lessiter

To The Point: A Dose of Perspective

Perspective often comes when and where you don’t expect it, including faraway lands. Our staff returned recently from our 3rd Annual National Strip-Tillage Conference in Bloomington, Ill., which drew a crowd of 351 from 22 states and 4 countries. Among the international attendees were two farm managers who traveled from Thailand to learn how to leap-frog their operation forward (farm practices in Thailand, they say, lag the U.S. by 50 years). The pair found us via Facebook, and reached out ahead of time so we could help them arrange on-farm visits ahead of the conference.
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Dr. Jim Weber
Business of Selling

Executing with Speed

While my last two columns focused on “Dominating the Market” and “Initiating a Winning Strategy” by utilizing the principles of Sun Tzu’s “The Art of War,” this column will address similar precepts necessary to execute a strategy with the alacrity necessary to be victorious.


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