Industry Insider

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Be a Leader, Not a Boss: Top Tips for Motivating Employees to Boost Sales

Trent Hummel, a trainer at the Western Equipment Dealers Assn. Dealer Institute, forgoes teaching sales strategies to instead drive staff-wide motivation and engagement to boost sales and improve the quality of work within businesses.
Trent Hummel brings over 25 years of dealership management experience to the Dealer Institute at the Western Equipment Dealers Assn. (WEDA).
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Wider World of Business

Is Your Company Fostering Transparent Communication?

No matter how siloed roles or departments are, no one works in a bubble. What happens in marketing affects finance. And finance’s forecasts have ramifications for customer service. In such an interdependent world, managers must learn to open up with all stakeholders or risk losing others’ faith — and losing profits.
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Wider World of Business

Knowledge Is Best Shared

Jack Welch pioneered one of the first nontraditional mentoring programs in 1999. The former CEO of General Electric paired 500 top leaders (including himself) with junior associates who taught the leaders how to use the Internet. In return the associates gained greater visibility.
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Wider World of Business

The 6 Conditions Required to Scale a Creative Leadership Culture

Leadership is ultimately about scaling the capacity and capability of an organization to create outcomes that matter most and to fulfill the vision of its desired future. However, the ability of an organization to scale its leadership is in great degree limited or enhanced by the dynamic between the two most common kinds of leaders revealed by our many years of research: Reactive and Creative.
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Wider World of Business

Delegation Defined … and Applied

Delegation is commonly defined as the shifting of authority and responsibility for particular functions, tasks or decisions from one person (usually a leader or manager) to another. While that is probably the most common understanding of the term, there are those who define the term more narrowly.
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