Facilities

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Getting Tech Savvy in the Service Department

Technology and software can bring efficiencies to the service department and improve customer satisfaction.

Improving efficiencies and productivity in the service department is a goal of all farm equipment dealers. After all, a more efficient service department generally translates to a higher absorption rate and improved bottom line. Technology is now aiding in improving those efficiencies by helping to reduce redundancy and allowing technicians to complete tasks from their workstations in the shop. And, technology is also increasing shop efficiency with scheduling and communicating with road techs.


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Dealer Modernization

Building Big on Productivity

Dealers who have updated and modernized their facilities — from the showroom to the wash bay and everywhere in between — have found new efficiencies throughout the company.
For Todd Kunau, owner of Kunau Implement, a Case IH dealer with 2 stores in Iowa, modernizing his facilities at the Preston location had everything to do with staying relevant to their customers and being a dealership that will still be here in the future.
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