A successful dealership involves multiple departments moving seamlessly in tandem, but Bob Clements believes one of those departments carries a bit more weight than the rest.
Pilots live and breathe by the dial that indicates the speed at which their aircraft slices through the air. The airspeed indicator is the most crucial flight instrument for any pilot.
Wayne Brozek, an experienced former parts department manager who trains dealers on ways to improve their parts and service operations, sat down with Farm Equipment and offered expert advice on parts department processes and tips on how to increase profits.
Rocky Mountain Equipment Chief Sales & Operations Officer Jim Wood talks about how the dealership managed through price increases, inventory shortages and changing customer buying habits.
Last year brought a series of hurdles for dealers to jump through. Customer demand was up, but there wasn’t much to sell them. Prices went up and so did interest rates.
Duane Bouska has a better grasp on the technician shortage than most. He’s spent the last 26 years as an instructor at the Northeast Iowa Community College in Calmar, Iowa, working the school’s John Deere TECH Program. In that time, he’s seen the needs and wants of his students change dramatically.
The biggest takeaways comes down to labor rates and who is completing the job. In many cases it would’ve made more sense to lean on a junior staffer or freelancer with lesser workload and complete it at a lower labor rate.
With technicians in short supply these days, Wayne Brozek, consultant and trainer with WB Global Services, says dealers need to be actively recruiting the next generation of service technicians, as well as employees for other departments.
When it comes to tracking the service department’s performance, Wayne Brozek, consultant and trainer with WB Global Services, lists the following as his top 4 metrics to monitor.
You’ve probably seen the movie trilogy Back to the Future. There’s no point in telling you the story, but just like in the movie, if we had a time machine, we could influence the present through our actions from the past and change our future through our actions of the present.
Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
Finance Scope is able to provide the best financing opportunities for equipment dealers and customers through a diverse mix of lending companies under one single platform. Our large group of lenders, allows for competitive rates regardless of credit scores. Additionally, dealers and customers have access to the industry’s best expertise surrounding finance and lease structures, for all purposes, within the agricultural and construction industries. We provide all of this into one online platform to provide our customers with the best available tailored finance solution for their equipment.