Articles Tagged with ''Dealership Minds''

Dealership Minds 2014 Video

Daily Operating Report Keeps Management 'On Top' of Numbers

Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), gives an overview of what's included in daily operating reports he pulls for the management team to keep everyone up on important metrics.
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Dealership Minds 2014 Video

Enhancements to Customer Care Program

Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about his focus on the importance of keeping customers happy through a high level of professionalism in the service department.
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Dealership Minds 2014 Video

Actively Recruiting Young Talent

Chantal Persons, Human Resources Director of Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains the dealerships efforts at recruiting young talent to support future growth in the business.
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Dealership Minds 2014 Video

Transition to a 4-Store Dealership

Chantal Persons, Human Resources Director of Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares experiences from the growth the dealership has seen in recent years from a 2-store to a 4-store dealership.
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Dealership Minds 2014 Video

Splitting Time Between HR and Accounting

As Champlain Valley Equipment has grown to a 4-store dealership, Chantal Persons, Human Resources Director of Champlain Valley Equipment (headquartered in Middlebury, Vt.), has expanded her responsibilities to include a variety of HR tasks as well as general accounting responsibilities. In this video, she explains how she has stayed on top of the work while splitting time between the two.
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Dealership Minds 2014 Video

Putting Importance on Every Part Sold at the Dealership

Whether hunting down a 10 cent clip or a $10,000 engine, the parts team at the Middlebury, Vt., location of Champlain Valley Equipment, puts a high level of importance on getting it right for the customer. Jeff Randall, Senior Parts Manager at the Middlebury Store, explains how and why he has instilled this belief in his team.
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