Dealership Minds 2014 Video
Tom Wood, Store Manager of the Berlin, Vt., location at Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains why internal communication is so important for employees during a dealership acquisition. In October 2012, Champlain Valley Equipment acquired their Berlin location, which has been known as Riverside Equipment. As a salesman for Riverside at the time of the acquisition, who often filled the role of store manager while the owners were traveling, Wood became the de facto store manager.
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