Finding and hiring the right people is a key part of department management. Charlie Moe, corporate aftermarket manager with Kern Machinery of Bakersfield, Calif., explains that the dealership has gotten out of the rut of micromanagement by hiring the right people, providing them with the tools to get the job done and "getting out of the way," of those motivated employees. The 54-part
2016 Farm Equipment Dealership Minds video series is sponsored by
Charter Software.