2021 was uncharted territory that brought one surprise after another! 
Dealing with shortages, delays and uncertainty became the norm for dealers, customers and manufacturers. In addition, interim price increases, steel surcharges and freight increases made the equipment market a challenging place to navigate.

On November 22, 2021, I interviewed Tony LaPorta on the Moving Iron Podcast. Tony is a trader and brought up some excellent points during the interview. What made me think the most was his point about the cost of uncertainty and how the various markets are reacting. 

Last month I started this series off by talking about where to find young talent. As discussed, there are several different places and ways to bring good, young talent from colleges and technical schools to the dealership. 

The hardest part of any sales manager or sales lead’s job is dealing with salespeople. Typically, salespeople are hard to keep between the ditches.