Just as important as hiring the right person, dealers and sales managers interested in improving the overall performance of their sales department would be wise to scrutinize certain individuals whose potential for long-term success has proven to be somewhat problematic.
More than replacing non-performers or hiring overachievers, the success of the sales department is really a manifestation of the dealership culture that is in place and the psychological climate that permeates the department. Unlike other meaningful departmental benchmarks, however, dealership culture and sales department climate defy easy explanation and routine and repetitive calculation.
Managing people isn’t what it used to be — or shouldn’t be. For a whole range of reasons, traditional “task-oriented-only” approaches to management just aren’t as workable or productive as they may have been at one time — for either the employee or the manager.
During recent interviews with three experts in human resources and employee training and development, the same question was posed to each: Is every workplace maverick worth saving?
"Most of my work with managers revolves around the issues of communication and assertiveness," says Michelle Currie, senior consultant/coach with Currie Management Consultants.
How you organize your dealership is fundamental to your success. Whether your dealership has one store, a few or several locations, the choice of how you organize your company has a direct bearing on your performance.
Birkey’s Farm Stores believes that rewarding performance should go beyond the sales department and should also go beyond being just another way to get paid. At least that’s the way Mark Foster, Ag Division manager sees it.
Mike Carley, general manager of the company’s Gibson City store, explains that in 2009, a drawn-out harvest season helped keep the service department busy through December.
Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
Montag is the industry’s innovative leader for precise, accurate metering of fertilizer, seed and other nutrients. The Montag system has become the standard for deep banding of fertilizer. Montag is also pioneering the technology for cover crop seed application. The new Cover Crop+ is able to meter the smallest seed, and can be mounted to tillage implements, combines, plus Hagie sprayers and detasselers.
At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.