Articles Tagged with ''parts department''

Dealership Minds 2016: Kern Machinery

Parts Department Management: Building Trust

Joe Alvarado, parts manager for the Delano, Calif., location of Kern Machinery, talks about the importance of building trust with employees. Through his leadership, Alvarado works to show his parts department employees how they play a role in the larger ag industry. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

New Parts Department Employees Offer a 'Clean Slate'

Joe Alvarado, parts manager for the Delano, Calif., location of Kern Machinery, sees there are benefits to hiring "green" employees who have little experience in the ag industry. These fresh employees offer a "clean slate," according to Alvarado. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

Business Management Software Brings New Efficiencies to Parts and Service

In the last several years, Kern Machinery transitioned to Charter Software's ASPEN dealership management system. Charlie Moe, corporate aftermarket manager with Kern Machinery of Bakersfield, Calif., explains how the capabilities introduced with the move to ASPEN have brought new efficiencies to the parts and service department and have enhanced the team's effectiveness and mobility. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

Delivering Parts and Service When and Where Customers Need It

A primary goal of Kern Machinery is to make the growers they serve more profitable, more efficient and make their lives easier. Charlie Moe, corporate aftermarket manager with Kern Machinery of Bakersfield, Calif., talks about how the dealership achieves that goal through proper management and efforts like parts transfers between locations. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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