Articles Tagged with ''farm equipment dealerships''

Dealership Minds 2014 Video

Enhancements to Customer Care Program

Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about his focus on the importance of keeping customers happy through a high level of professionalism in the service department.
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Dealership Minds 2014 Video

Actively Recruiting Young Talent

Chantal Persons, Human Resources Director of Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains the dealerships efforts at recruiting young talent to support future growth in the business.
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Dealership Minds 2014 Video

Transition to a 4-Store Dealership

Chantal Persons, Human Resources Director of Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares experiences from the growth the dealership has seen in recent years from a 2-store to a 4-store dealership.
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Dealership Minds 2014 Video

Splitting Time Between HR and Accounting

As Champlain Valley Equipment has grown to a 4-store dealership, Chantal Persons, Human Resources Director of Champlain Valley Equipment (headquartered in Middlebury, Vt.), has expanded her responsibilities to include a variety of HR tasks as well as general accounting responsibilities. In this video, she explains how she has stayed on top of the work while splitting time between the two.
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Dealership Minds 2014 Video

Putting Importance on Every Part Sold at the Dealership

Whether hunting down a 10 cent clip or a $10,000 engine, the parts team at the Middlebury, Vt., location of Champlain Valley Equipment, puts a high level of importance on getting it right for the customer. Jeff Randall, Senior Parts Manager at the Middlebury Store, explains how and why he has instilled this belief in his team.
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Dealership Minds 2014 Video

Managing Inventories with Many Equipment Lines

Parts inventory management presents a variety of challenges. It becomes especially tough as a dealership increases the number of different lines they carry. Jeff Randall, Senior Parts Manager, Middlebury Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about his efforts to manage the location's parts inventory.
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