Warranty Consulting Services (WCS) recently announced it has expanded its services to help heavy equipment dealerships improve service department operations and maximize warranty profitability. According to a WCS news release, through company’s team of professionals who specialize in warranty processing, claims management, and service department efficiency, WCS is now offering the following:
Service Department Training – Customized training for technicians, service writers, and warranty administrators, ensuring improved work order documentation, warranty claims processing, and manufacturer compliance.
Service Department Training Retainer Services – Ongoing training, new employee onboarding, and support to help dealerships keep their teams up to date with industry best practices and warranty process improvements.
Warranty Development Auditing – A comprehensive review of dealership work orders to identify missed warranty opportunities, improve documentation accuracy, and maximize warranty reimbursement.
Warranty Registrations – Full-service management of warranty registrations, ensuring timely and accurate submissions to protect dealer revenue and customer satisfaction.
“For almost 30 years, WCS has been helping dealerships navigate the complexities of warranty administration and service department operations,” said Barbara Hall, WCS’ CEO & President. She adds, “With our team’s deep industry expertise, we’re now offering even more ways to help dealerships recover warranty dollars, reduce claim denials, and improve overall efficiency.”
These new services build upon WCS’s proven track record in warranty administration, providing dealerships with a comprehensive solution to improve profitability, streamline operations, and maintain compliance with manufacturer requirements, according to the company statement.
Warranty Consulting Services provides warranty administration, training, and auditing solutions for the heavy equipment industry, and helps dealerships recover lost warranty dollars, enhance service department efficiency, and ensure compliance with manufacturer guidelines.
