Doug Neta, store lead for Vanderloop Equipment's Lena, Wis., store, shares details on how technicians work with customers on recommended service during the off season to ensure their equipment is in good shape for the next season.

 

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Years with Organization: 15 

Role: “I overlook the store to make sure that everything is in alignment with the company and day-to-day.”

Quotable: On working with the competition: “We’re in the same business, so we’re not over here trying to cut each other’s throat on our end; we work together. But, still, we’re trying to maneuver numbers away from them.”

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