When managing multiple dealerships it’s important to maintain process consistency says Robb Vanderloop, CFO and Co-Owner of Vanderloop Equipment. He explains how customers want to have the same experience regardless of which store they visit, so the management team works hard to develop and implement the same processes, be it the parts systems, service systems or warranty receivables.
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The Dealership Minds video series is sponsored by Claas.
Years with Organization: 40
Role: Financial and expense management and cashflow, plus navigating insurance, bank relationships and manufacturers.
Quotable: “There are 100 different ways to get to the same bottom line. At the end of the day, we all must end up with an acceptable net of sales to reinvest in this business.”
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