Amber Soper, Vanderloop Equipment parts department lead, shares her biggest learning experiences since joining the 3-store AGCO dealership in Wisconsin.

 

Leave a comment More Dealership Minds videos

The Dealership Minds video series is sponsored by Claas.

Years with Organization: 5

Role: “Every day is different. I could be writing quotes, working with the technician for in-shop work, pulling parts for them, and in the same breath answering phone calls and working with customers. I like that I get to bounce around and do different things every day.” 

Quotable: “I like when a customer comes in and you get to see their face. It’s a lot easier to build a relationship with a customer when you finally get to meet them in person after you’ve talked on the phone with them several times throughout the year.”

PROFILE

Customer Communication Key to Success in Parts

Read Profile

More videos with Amber Soper