The Dealership Minds video series is sponsored by Claas.

Years with Organization:

Role: “I’m the service manager for the Beaver Dam location. I manage 6 people. I’m the first contact when farmers have a problem. I love customer service and getting to interact with farmers. Getting to know them on a day-to-day basis, and knowing that they can count on our technicians, is one of my favorite parts of the job.” 

Quotable: “This is the type of role I’ve been looking at for years. Getting to manage a team, that’s always been a professional goal of mine.”

PROFILE

Passion for Customer Service

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VIDEOS

Behind the Scenes at Vanderloop Equipment’s Beaver Dam, Wis., Service Department

Behind the Scenes at Vanderloop Equipment’s Beaver Dam, Wis., Service Department

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Why I Love Working at the Dealership & Measuring Service Efficiency

Why I Love Working at the Dealership & Measuring Service Efficiency

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A Day in the Life of a Service Manager

A Day in the Life of a Service Manager

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Being the Quarterback of a Service Department

Being the Quarterback of a Service Department

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A Passion for Customer Service

A Passion for Customer Service

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More Dealership Minds Videos