In a letter to Claas customers, Eric Raby, senior vice president of Claas Americas, said the manufacturer is working to fill the void left by Ohio Ag's announcement that it was exiting the ag business.
"In the immediate wake of this announcement, our number-one priority is to make sure you have the support you need for the upcoming harvest," Raby said in the letter. "Working with other CLAAS dealers in the region, we’ve established an interim service and parts network designed to support our combine customers this harvest season in the event that Ohio Ag isn’t able to provide the level of support you’ve come to expect."
In the meantime:
- Ohio Ag has agreed to provide parts and service for CLAAS machines during this transition phase.
- If you are inclined to seek out additional support for the harvest, please reach out to one of these five dealers who will support you with all of your combine parts and service needs:
- Northwest Ohio: Burnips Equipment, Hudson, MI: 517-448-2071
- West and Southwest Ohio: K & L Tractor Sales, Fort Recovery, OH: 419-375-2330
- Southeast Ohio: Foltz Ag Enterprises, Lancaster, OH: 740-808-8600
- Northeast Ohio: Reberland Equipment, Apple Creek, OH: 330-466-4034
- Ohio/PA Border: Monroe Tractor, Grove City, PA: 724-264-4403
- Please consider stocking up on belts, filters, lubricants and other wear parts as part of our On Your Farm Parts program. If you’re unfamiliar with this program, please ask one of the dealers listed above for more details.
- Other service concerns? Call Kurt Qualman, Region Technical Manager at 402-830-8428.
The CLAAS Dealer Network Development team is finalizing details with the dealers who will be providing sales, service and parts on a permanent basis.
Related Coverage
Ohio Ag Equipment & AGCO End Distribution Relationship
Ohio Machinery to Exit Ag Equipment Market by End of 2024
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