CDK Global

Engaging with Customer 2.0 [Webinar]


Over the past year the pandemic has changed what we considered ‘the norm’ – both personally and professionally. We have lived our lives virtually in almost every aspect for over a year now. Businesses have had to adjust in many ways – from Zoom meetings, less travel and minimal, to no, personal interaction with customers. This webinar will focus on the business-critical customer communications that still need to take place daily if dealerships are to continue to thrive. We call it ‘Engaging with Customer 2.0’

This webinar addresses ways to help you stay connected to your customers (and employees) no matter where they are – at home, in the field or on the jobsite – and in ways that are safe and sustainable. Allowing your customers the ability to interact with you how they need to – or choose to – will create operational efficiencies and set your dealership apart and customers coming back.

Audience Benefits (specific takeaways dealers can implement):

  • Turn Landlines into Text Lines
    Take service to both your customers and employees to the next level by sending crucial text and/or email communications directly from your DMS.
  • A Phone System that’s Mobile
    Explore a dealership phone system that’s mobile.
  • Recover Lost Calls
    Manage and recover lost calls to drive opportunities and create a better caller experience with call analytics
  • Quick and Easy Customer Connectivity to your Dealership
    A mobile way for customers to request and check status of their Service appointments, pay invoices and much more.

This FREE…

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