This period of unprecedented uncertainty has forced dealers to find new ways to engage with customers, employees and business partners. According to studies done both in and outside of the equipment distribution industry, this new era of digital engagement will remain even after the effects of the pandemic have concluded. According to a new McKinsey Global Survey of executives, their companies have accelerated the digitization of their customer and supply-chain interactions and of their internal operations by three to four years in a matter of weeks.

Today, the majority of dealerships are still run on legacy dealer management systems built on outdated technology, making it difficult to keep pace with the increasing demand for digital solutions. Watch this Digital Demonstration to learn how leading dealerships and rental companies are partnering with e-Emphasys to Future-Proof their technology, improving operational efficiency, and embracing the new era of Customer Engagement and Automation.

Key Takeaways:

• Benefits of the fully integrated e-Emphasys Digital Transformation Platform, which includes: ERP, CRM, Business Intelligence and Reporting, Mobile Field Service & Scheduling, Equipment Inspection, Document Management, eCommerce Portals, IoT/Telematics, Artificial Intelligence and More
• Improve Customer Service and Engagement – 24/7 Self Service eCommerce Portals allow your customers to order parts, create service requests, pay invoices, track their fleet, manage documents and more. Mobile applications for every role keep your dealership connected and helps to improve customer service. 
• Automation – Integrated Document Management helps to facilitate a paperless dealership. The real-time flow of information speeds up time to invoice and…