We know times are tough. So are you — and so are your customers. They still have crops to grow and fields to harvest. And their equipment needs servicing as well. The new normal will mean less face-to-face interaction and handshakes — and more from you to keep these relationships strong.

In this webinar, we’ll show you ways to help you stay connected to your team and your customers no matter where they are — at home, in the field or on the jobsite — and in ways that are safe and sustainable. Allowing your customers the ability to interact with you how they need — or choose — to will create operational efficiencies and set your dealership apart and customers coming back.

Audience Benefits (specific takeaways dealers can implement)

• Virtually Diagnose It: A machine breaks down while in use and needs quick diagnosis to get back up and running as quick as possible. Getting a tech out to you is not possible — whether because of availability or a pandemic — so the ability to diagnose the machine virtually it critical.
• Stay Connected: Keep customers connected to their dealership accounts 24/7. Offer your customers self-service access to their account and equipment information when and where they want it, including the ability to shop and order parts.
• Remote Technician Connectivity: Providing field employees the ability to look up equipment and parts, update work orders can greatly improve service operations and customer satisfaction.
• Fast, convenient communications: Take your service to both…