WEDA Dealer Institute

6 Ways to Proactively Increase Parts Sales [Webinar]

 

WEDA-Logo.pngHistorically dealership parts departments have been “reactive,” meaning we fill orders as the need for replacement or service parts is required. Today, customers are demanding a more “proactive” approach that anticipates their needs, and provides solutions to their operations. Not only are customers demanding a higher level of service, but dealerships are asking parts departments to deliver financial performance as well. This webinar helps dealerships identify areas to increase performance in both these areas.

From this webinar, presented by Kelly Mathison, you will gain valuable insights into these key points:

  • Identify areas where parts departments can potentially increase parts sales.
  • Identify areas where dealerships can become more proactive.
  • Learn proven techniques to provide enhanced customer support, while increasing sales.

This FREE webinar was brought to you by Farm Equipment magazine and WEDA and the Dealer Institute


About the Presenter

 

Kelly Mathison

Kelly MathisonKelly has almost 30 years experience in the agricultural equipment industry.

He started his career as a sales representative during the high interest crunch of the 1980’s He then spent 10 years in sales and marketing with the distributor and wholesale manufacturer, Flexi Coil, covering Canada, Australia and the U.S. In 1996 he became a partner in a single store John Deere Dealership in Brandon, Manitoba. Over the next 12 years, it grew from 1 store to 7 when they eventually merged with Enns Brothers in 2008. Over the years, he gained experience as a Sales Manager, Aftermarket Manager, General Manager and Group Marketing Manager. In 2011, Kelly…

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