For 3 industry-leading dealerships, managing the service department is an ongoing balance of implementing processes while also remaining open to change.
From Wayne Brozek’s perspective, the service manager has the toughest job in the dealership. You’d be hard pressed to find a service manager who disagrees.
Stacy Anthony, CEO of AGCO dealership AgRevolution, which has 7 locations in Kentucky and Indiana, believes there are 3 factors currently impacting dealers’ journey to (or maintaining) 100% absorption.
Upon returning to the office from the Dealership Minds Summit this summer, our staff started planning how we’d turn all the great presentations into a solid report for this issue. Mike Lessiter came to me with a unique idea … let’s apply what we learned about tech efficiency, time estimates and service management to what we do here as editors.
There’s a 2-store Kubota dealership we work with down in Louisiana, it’s called Henderson Implement. At their Abbeville, La., location – 60 miles outside of Baton Rouge, they have a technician, Kendall, who works specifically on Kubota tractors.
Forget trying to attract the unemployed; the ‘numbers game’ favors recruiting the job hoppers. Listen to what they need & then create the environment that keeps them.
You realize that 65% of the population right now are job-hopping. They believe that changing the job every 2 years is the easiest way to advance their career.
In his address to attendees at the 2022 Farm Equipment Dealership Minds Summit, Bob Clements, BCI International, walked dealers through the best practices of the 300-plus dealers he consults with regularly.
Four large farm equipment dealers shared the current state of their online sales & e-Commerce initiatives with Farm Equipment during an online focus group coordinated by MacKay & Company.
Four large farm equipment dealers shared the current state of their online sales & e-Commerce initiatives with Farm Equipment during an online focus group coordinated by MacKay & Company.
I often see the lack or fear of delegation when working with dealers. Usually, it’s because the owner/leader is a “Doer” and feels it takes too long to get things done or doesn’t feel comfortable in managing or developing their people.
Centered on the theme “Next Level Service Management,” the program featured 2-days of dealer-to-dealer roundtables sessions, panel presentations, general sessions and intense networking opportunities.
Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
Montag is the industry’s innovative leader for precise, accurate metering of fertilizer, seed and other nutrients. The Montag system has become the standard for deep banding of fertilizer. Montag is also pioneering the technology for cover crop seed application. The new Cover Crop+ is able to meter the smallest seed, and can be mounted to tillage implements, combines, plus Hagie sprayers and detasselers.
Finance Scope is able to provide the best financing opportunities for equipment dealers and customers through a diverse mix of lending companies under one single platform. Our large group of lenders, allows for competitive rates regardless of credit scores. Additionally, dealers and customers have access to the industry’s best expertise surrounding finance and lease structures, for all purposes, within the agricultural and construction industries. We provide all of this into one online platform to provide our customers with the best available tailored finance solution for their equipment.