Dealership Minds 2016: Kern Machinery
www.farm-equipment.com/articles/12499-how-to-encourage-preventative-maintenance
How to Encourage Preventative Maintenance
January 27, 2016
Preventative maintenance programs have helped Kern Machinery identify potential worn parts on equipment that may need attention. Don Zajac and James Boel, service managers for Kern Machinery in the San Joaquin Valley (California), explain how these programs are built and the value the customers see in them.
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This interview is part of the Dealership Minds Video Series brought to you by Charter Software.
Creating Partnerships with Customers Through Service
