Dealership Minds 2016: Kern Machinery
www.farm-equipment.com/articles/12497-specialty-equipment-poses-unique-challenges-for-the-service-department
Specialty Equipment Poses Unique Challenges for the Service Department
January 27, 2016
Don Zajac and James Boel, service managers for Kern Machinery in the San Joaquin Valley (California), explain the range of challenges they face as service managers to get equipment fixed on an appropriate timeline, whether it's John Deere equipment or one of their shortlines.
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This interview is part of the Dealership Minds Video Series brought to you by Charter Software.
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