Delivering Parts and Service When and Where Customers Need It
A primary goal of Kern Machinery is to make the growers they serve more profitable, more efficient and make their lives easier. Charlie Moe, corporate aftermarket manager with Kern Machinery of Bakersfield, Calif., talks about how the dealership achieves that goal through proper management and efforts like parts transfers between locations.
Leave a comment More Dealership Minds videos
 |
This interview is part of the Dealership Minds Video Series brought to you by Charter Software.
Charlie Moe
Always Planning Ahead for Parts & Service Success
Years with Operation: 5. Joined Kern Machinery after 20 years with AT&T in the cellular industry in various human resources, sales and general management roles.
Role: Oversees parts and service operations for all 4 locations and also champions Customer Experience, Branding and business promotions for the dealership. “I see myself in a support role for the overall enterprise,” Moe says.
