Dealership Minds 2016: Kern Machinery
www.farm-equipment.com/articles/12422-profile-of-joe-alvarado-parts-manager-at-the-delano-location-of-kern-machinery
Profile of Joe Alvarado, Parts Manager at the Delano Location of Kern Machinery
January 25, 2016
Years with the Organization: 9 — Started as a parts counter employee and was promoted to parts manager after 2 years. Prior to joining Kern Machinery he spent 9 years working the parts counter of a farm equipment and auto parts company in Tipton, Calif.
Role: “Every team has to have a leader and that’s what I am for the parts department. You need to have someone you can bring your problems to, someone who can organize chaotic situations and get you going; someone who’s been in the business for a while, and someone, hopefully, who the team trusts, and I think that’s why I’m here.”
PROFILE
Helping 'Frontline' Employees Keep Customers Satisfied
VIDEOS
|
|
Charting the Path to a Parts Manager Position |
|
|
New Parts Department Employees Offer a 'Clean Slate' |
|
|
Dealing with Zero Sales Parts and Parts Ordered in Error |
|
|
Parts Department Management: Building Trust |
