Dealership Minds 2016: Kern Machinery
www.farm-equipment.com/articles/12419-profile-of-charlie-moe-corporate-aftermarket-manager-of-kern-machinery
Profile of Charlie Moe, Corporate Aftermarket Manager of Kern Machinery
January 25, 2016
Years with Operation: 5. Joined Kern Machinery after 20 years with AT&T in the cellular industry in various human resources, sales and general management roles.
Role: Oversees parts and service operations for all 4 locations and also champions Customer Experience, Branding and business promotions for the dealership. “I see myself in a support role for the overall enterprise,” Moe says.
PROFILE
Always Planning Ahead for Parts & Service Success
VIDEOS
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How the John Deere Ag Tech Program Works |
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Delivering Parts and Service When and Where Customers Need It |
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Business Management Software Brings New Efficiencies to Parts and Service |
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Educating Customers About New Technologies |
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Department Management: Getting Out of the Rut of Micromanagement |
