Dealership Minds 2024: Vanderloop Equipment
www.farm-equipment.com/articles/23048-wearing-many-hats-as-parts-technician
Wearing Many Hats as Parts Technician
October 23, 2024
Sara Loritz, parts technician with Vanderloop Equipment in Brillion, Wis., breaks down the key to juggling multiple responsibilities at the dealership.
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The Dealership Minds video series is sponsored by Claas.
Years with Organization: 2
Role: Facilitates communication between service technicians and customers.
Quotable: “If I can’t answer a customer’s question, I will usually grab one of my technicians and try to stay involved. I don’t just say, ‘Hey, take the phone, tell them what to do, and come back.’ I want to hear what’s going on because it’s all about learning.”
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