Why I Love Working at the Dealership & Measuring Service Efficiency
Nicki Meagher, service manager for Vanderloop Equipment’s Beaver Dam, Wis., store, explains why she loves coming to work every day and also details how she measures efficiency in the service department.
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The Dealership Minds video series is sponsored by Claas.
Years with Organization: 1
Role: “I’m the service manager for the Beaver Dam location. I manage 6 people. I’m the first contact when farmers have a problem. I love customer service and getting to interact with farmers. Getting to know them on a day-to-day basis, and knowing that they can count on our technicians, is one of my favorite parts of the job.”
Quotable: “This is the type of role I’ve been looking at for years. Getting to manage a team, that’s always been a professional goal of mine.”
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